- what we do

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We are results driven. Using business data and user insights, we create branded eCommerce experiences that speak to your target audience and drive conversions.

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- how we
do it

Driving results by creating deeper engagements.

Our approach to eCommerce is based on creating a perfect harmony between your business goals, needs of your users, and your brand culture.

We make the path to purchase easier and enjoyable by simplifying the user journeys, resulting in satisfaction that elevates users' experience.

The result is a digital flagship store that creates deeper engagement with your brand and drives conversions.

STRATEGY

User Research
Market Research
Competitive Analysis
UX Audit
Omnichannel Strategy

DESIGN & UX

Information Architecture
User Journey
Wireframing & Prototyping
Usability Testing
User Interface Design

IMPLEMENTATION

Front-end Development
Back-end Development
Mobile Friendliness
Performance & Usability
Semantics/SEO

2018

"It was a pleasure to work with Northwest on building our branding and website."
They have a lot of creativity and inspiration to drive the brand forward and we have seen great results and now have a new fabulous showroom and expanded the brand selling locally and worldwide. Thank you!!!
Danielle Mazin, Headwear Designer
View Case Study

- our e-commerce
process

Data-driven with users in mind

Our process is carefully crafted to meet the challenges presented in today's ever-changing business environment. Starting with a data-driven experience strategy, we create eCommerce solutions that connect to your audience and drive conversions.

01/05

Research and discovery

Our process starts with carefully examining business insights and audience behavior in order to understand the problems experienced today, predict future potential problems, tomorrow and discover opportunities to grow.

02/05

Digital Strategy

Our process is based on a strong strategy that ensures we build the right experience that conveys your brand message and builds deeper, long-lasting relationships with your customers.

03/05

Exploration & Design

Our eCommerce UI/UX design approach is focused on creating a more enjoyable path to purchase, making sure each interaction matches the expectations defined in our strategy and reflects your brand personality.

04/05

Implementation

This is the stage where design turns into tangible products. Each interaction is carefully crafted to resemble UX and design efforts in order to deliver a delightful experience and exceeds the user’s expectations.

05/05

Monitor & Evolve

Our support continues, even after we have implemented your store. From UX enhancements to UI design updates, we carefully monitor and evolve your store. We track progress through analytics and monitoring tools to ensure the needs and requirements of your users are satisfied and the goals we set out to achieve are met.